“Leadership and Self-Deception: Thinking Outside the Box” from the Arbinger Institute discusses the culture of a company, Zagrum, and how that culture contributed to its development. success. The concept behind Zagrum is to rid the company of the “people problems” caused by being “in the box”. The book is about being in the box and what that means, how you get into the box and how you get out. The Arbinger Institute book describes how Zagrum's main initiative is to reduce "self-deception" both on an individual and at an organizational level. This idea of ​​self-deception is the philosophy of not being aware of a problem. Self-deception is like a disease within a business and the symptoms of this disease are “people problems”. This idea is about being in the box. When taken out of the box people are seen as people, in the box people are seen as objects. There are 6 steps to enter the box. Step 1 is failing to act in the way you know you should or think you should toward another person, which is called self-betrayal. For example, if I know I should apologize to my boyfriend but I decided...