It seems like lately I've been expressing my emotions on my face. I don't intend to do this and I don't know when I started doing it, but I'm glad I'm aware of it now, but I could potentially hurt a customer. Another weakness I need to work on is understanding what the client is saying when they don't always say it. This is another skill that I imagine will become easier with more experience. Until my first counseling session today, I would have said that I usually did a good job asking open-ended questions, but in my first few sessions, it wasn't something I did very well. I asked a few open-ended questions, but I could have done a much better job. I was quite nervous. I believe that staying in the here and now will help me remember the open questions. But now that the first solo session is over, I think I'll be less nervous. I don't think I was really nervous, just more worried about not having the right question at all times. Heather suggests practicing the mandatory reporting part. This makes sense because I only practiced this part twice during my studies. It's a little awkward talking to the customer because you don't want them to hesitate in giving you crucial information. I believe that by practicing this and refining it, it will be less awkward to