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  • Essay / Knowledge management - 967

    Knowledge management: integrating the culture of knowledge sharing1. What is knowledge management? Knowledge Management (KM) has made a name for itself since the early 1990s and till today, KM still proves to be one of the hot topics in the management world as it has the potential to influence many areas of an organization. Many organizations recognize that knowledge is a crucial asset for success and survival in an increasingly competitive market (Benjamin et al., 1998). It has therefore become one of the main reasons for the exponential growth of knowledge management over the last decade. If we ask what knowledge management is, we would simply answer that knowledge management is about how the organization manages its knowledge. This is the simplest and most direct answer. Actually, it's quite fair because we can simply describe the answer from the word "knowledge" and "management" itself. Even if the answer is acceptable, it does not describe the whole of knowledge management. Knowledge management does not have a specific definition because the definition may vary from different perspectives (i.e. business, process and technology). Here is one of the widely accepted definitions of knowledge management for its simplicity and broad context: “Knowledge management is a discipline that promotes an integrated approach to identify, capture, evaluate, retrieve and share all information assets of an organization. a business. These assets may include databases, documents, policies, procedures, and previously unseen expertise and experience of individual workers” (Duhon, 1998). In this definition, Duhon manages to succinctly capture the vast scope of knowledge management. Obviously, having all knowledge assets well organized would bring great value to an organization.2. What is knowledge?...... middle of paper...... As a result, it can lead team members to produce new ideas and make better decision-making . Knowledge Café is a simple, inexpensive program that can encourage knowledge sharing and the creation of a culture of knowledge sharing. Arun Hariharan (2002), “Knowledge Management: A Strategic Tool”, Journal of Knowledge Management Practice, Vol. 3 n°3, pp.50-59.2. Duhon, B. (1998). “It’s all in our heads”, Inform 12(8), pp. 8-13.3. Davenport, TH (1994), “Saving the Soul of IT: Human-Centered Information Management”, Harvard Business Review, Vol. 72 No. 2, p. 119-131.4. Davenport, TH and Prusak, L. (1998), Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.5. Benjamins, R., Fensel, D. and Gómez-Pérez, A. (1998), “Knowledge management through ontologies”, Proceedings of the CEUR workshop (CEUR-WS.org).