Explain the different types of organizational communication [15 mks]Communication is a process that involves the exchange of information, thoughts, ideas and emotions. Communication is a process that involves a sender who encodes and sends the message, which is then transmitted through the communication channel to the receiver where the receiver decodes the message, processes the information and sends an appropriate response through the same communication channel . Organizational communication addresses how information circulates between employees of a company. Generally speaking, knowledge passes from one person to another within a company in two ways: through an informal or formal communication network. Both methods are used simultaneously, with lower-level employees typically directing the informal network while line managers control formal patterns of communication. External Communication An organization, when it communicates with government agencies, other organizations, customers and the public, is called external communication. The media used may be written media like letters, reports, proposals or visual media like posters, advertising videos or electronic media like faxes, telegrams, e-mails, telexes. Communication can also be done through teleconferences, face-to-face meetings, roundtable discussions or similar presentations, exhibitions and events. Benefits of External Communication External communication helps an organization to keep its outsourcing agencies such as distributors, wholesalers, retailers and customer base well informed about the company's products, services, progress and objectives. The information is continually updated and accurate. All organizations should maintain cordial relations with...... middle of paper ...... it can learn more effectively. Which means completeness: if the knowledge material has complete meaning, the individual will learn it more effectively and easily. , meaning that less material can be learned easily or retained in long-term memory. Practice and Rehearsal: A single act is learned in a single attempt, but complex acts require repeated leads. If material is difficult to learn, it can be learned through practice or repeated trials. Learning in parts: If the material is so long, it can be divided into small parts, so that the individual can acquire knowledge, skills, etc. more effectively. specific. Reward and punishment: The presence or absence of reward can affect learning, generally, reward is more effective in promoting learning than punishment, the latter has some effects on learning, it tends to suppress a desired response then turn it off..