While waiting for the flight check-in agent to print our tickets, I noticed that he didn't know how to type very well. He was “chicken pecking” on the keyboard. In the article “2 Tips to Help Employees Overcome Technology Problems,” it states that the company an employee works for should do everything in its power to help the employee feel comfortable. comfortable with using technology. The airport may want to offer some sort of course on how to get employees used to the technology they have. Here are some of the recommendations available for the St. Thomas Airport. It is important that every employee feels comfortable working at the airport and that travelers feel supported in this new technological era. Technology certainly plays an important role in today's economy and it is important that the St. Thomas Airport keeps pace with advancements..