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Essay / A summary of the five waves of trust in The Speed of Trust, a book by Stephen Covey
Summary “The Speed of Trust” not only explains how important trust is in different types of relationships , but also how confidence - when fully developed - can make a person successful and prosperous. Author Stephen Covey discusses the economics of trust using the model called the Five Waves of Trust. In the book, he outlines the differences between a low trust relationship and a high trust relationship. The myths and realities of trust are also presented, such as the speed of trust and the creation and destruction of trust. It also highlights the importance of trust in business, as the employer's lack of trust in its employees, and vice versa, can lead to negative consequences. The five waves of confidence; On the one hand, they are important not only in the business world, but also in personal relationships, personal growth and society. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an original essay Basically, the first wave of confidence is self-confidence. To have the trust of others, it is important to trust yourself before anyone else. It also helps a person improve their credibility so that they can trust others. To develop one's integrity, one must have an intention or purpose as well as abilities. To be able to trust oneself and others, a person must use their talents, attitudes, skills, knowledge and style. Apparently, one must achieve and improve results by taking responsibility for results, expecting to win, and finishing strong. The second wave of trust is relational trust. Significantly, this develops through different behaviors such as speaking frankly, showing respect, creating transparency, writing down mistakes, showing loyalty, achieving results, improving, confronting reality, clarifying expectations , practice responsibility, listen first, maintain communication and extend trust. When these behaviors are practiced, we can improve relational trust (Cover & Merrill, 2006). The third wave of trust, which is the organizational chart, concerns trust between members of an organization. The book primarily addresses common trust issues that organizations face. Essentially, violation of principles is the common cause of a low trust organization and it can be resolved by communicating and cultivating trust within the organization. Market trust, the fourth wave, is about maintaining an organization's brand or reputation through trust. Speed, cost and trust are interrelated and depend on brand or reputation. An organization can use the trust wave above, particularly the behaviors discussed in the second wave. Finally, the fifth wave of trust is societal trust which concerns contribution as the main principle of high societal trust. It is about making great contributions to gain the trust of society and further develop one's business or organization. The relevance of the concepts to today's army officers. Trust is vital for every organization, as lack of trust can affect not only the relationships among its members, but also the performance and reputation of the entire organization. The military is known to be a strong institution and its members therefore have the courage to.