Personal learning objectivesLearning objective Learning tasks DeadlinesObjective 1: Learn customer relationship management as a profession • Dress, communicate and act in a professional manner on the organization's premises.• Communicate properly with the supervisor on professional matters.• Observe and match the supervisor's level of interactions with agency staff and clients.• Interact effectively with the field supervisor and other department personnel.• Solicit feedback from the supervisor regarding progress in carrying out their professional role.• Become familiar with the office code of conduct.• Practice the office code of conduct. office in the operations of the organization.• Attend all possible business meetings organized during the internship in the organization. First 3 weeks Objective 2: Understand the structure of the organization and its operations • Study and understand the structure of the organization and its influence. • Understand the strengths and limitations of the CRM process in the organization. • Understand the limits of the organization's practices. • Identify and understand the products and services that the organization offers to its customers. • Study a similar organization and understand operational differences. First 3 weeks Objective 3: Identify and understand products and services • Study the range of products and services offered by the organization. • Understand their functionality and usefulness for the target customer group. • Study the competitors and get more information about the business scenario from the supervisor. 3 weeks Objective 4: Understand the company administration procedure • Understand the administrative requirements of the agency in detail. • Understand the role of the office administrator in daily work requirements. ......on the database. They must help the front office manager respond to incoming phone calls and emails. They must also help the marketing department meet their business requirements such as: developing and printing marketing materials. Here, they need to help marketers identify third-party vendors. with appropriate skills and prices. They must also actively coordinate the marketing event with the organizing committee. They will be assigned to a sub-supervisor for daily reporting and mentoring. Last 3 weeks At this time, the student will have to complete interactions with target customers and updating the database. The student will now begin work on the final project report which will be continually reviewed by the sub-supervisor. At the end of the term, the student must submit their report to their supervisor for final approval of the project..