blog




  • Essay / Nonverbal Communication - 1423

    We all communicate at work; this is done for many reasons: selling, colleague to colleague, building friendships, persuading someone, leading or teaching, and more. Edward G. Wertheim, Ph.D. says, “People in organizations typically spend more than 75% of their time in interpersonal situations” (Wertheim P. 1). Communication in the workplace is essential and happens daily; everyone is able to communicate and we all do, but that doesn't mean we are effective communicators. I will focus on the importance of becoming a more effective communicator in the workplace through nonverbal communication. Kory Floyd suggests that we often convey more information through nonverbal communication rather than through the use of words alone (Floyd p. 211). With Floyd's evidence suggesting that our nonverbal communication will convey the majority of the message we want, it is important that we understand what our nonverbal behavior says to others and learn how it can be used to our advantage. I'm excited to explore how we can use nonverbal behavior to our advantage in the workplace. Although many probably think of hand gestures and facial expressions when they hear the word nonverbal, there is much more to it than that. Edward G. Wertheim, Ph.D., explains that nonverbal communication consists of 4 parts: visual, tactile, vocal, and use of time, space, and image (p. 2). I will focus on the visual part of non-verbal communication. The clothes we wear, our hairstyle, and the way we present ourselves in the workplace can have a big influence on how others perceive us. Depending on the nature of your business or industry, all of this may vary in importance, for example: if you work in a call center, it's probably not important to...... middle of paper ......nverbal Clues can increase persuasion. " Psychological Science (Wiley-Blackwell) 19.5 (2008): 415-420. Academic Search Premier. Web. November 11, 2011 Morella, Michael. "23. Try to speak up for a change. " US News & World Report 147.11 (2010): 48-51. Academic Search Premier. Web. November 7, 201.1 Frímannsdóttir I, Whiting B. Dynamic presentations for strong leaders. Delta Kappa Gamma Bulletin [web series] (2011, summer 2011), [cited November 12, 2011]; 77(4): 31-37. Cohen, Lynn Renee. “Nonverbal Communication Between Men and Women Managers” 26.1 (1983): 13. Business Source Premier Web. . November 8, 2011. Ishikawa H, Hashimoto H, Kinoshita M, Yano E. Can nonverbal communication skills be taught? [online series] 860-863. Accessed in November. 8, 2011.