The beginning will be a learning process for new employees, but Laura must clearly identify what her expectations are of new employees and communicate the overall objectives of the company so that every employee can fully understand what they should be striving for. Once all the training has been completed and the new bakers and cashiers have been working alone for a few weeks, it will be time for Laure to analyze their performance to determine whether or not the employees are a good fit for the organization. Laura should have a performance appraisal form that would help her rank new employees based on her expectations and what she has witnessed from the employees working in the store. She is the owner and manager of the store, so she is the best person to fully understand the performance time needed to help the business succeed. The performance review should be a simple format and should address areas that describe work ethic, responsibility, and personality. Additionally, Laura should consider getting feedback from customers on how the new apprentice baker creates the pastries and how the new cashier interacts with them. If customers are unhappy with the new employees, Laura should be made aware of these concerns so that she