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  • Essay / Hotel and Motel Management: A Career in Hospitality Management

    I enjoy leading people and working with others to discover what would work best for them. The skills learned for this job are ones I believe I learned from my previous waitressing jobs and my high school cooking classes. This career is interesting, due to its social aspect. A hotel/motel manager's job revolves around the happiness of their guests. Guests are the most important part of the hospitality industry (Brymer 5). If a guest is not satisfied, the hotel may decline operations. Managers are generally responsible for satisfying the needs of guests. They also get a decent amount of money for meeting customer needs. Although most hotel managers are on call 24 hours a day, they should be able to have suitable hours if a respectable staff is hired and properly trained. The only thing I don't like about this career is that the industry may be growing, but fewer managers are being hired. More and more hotel companies are building limited-service and less full-service hotels. In a limited-service hotel, there are fewer departments, so fewer managers are needed. Some companies have also just hired a single manager for a region and not just a single hotel. Another potential downside to this career is the long hours that may be required if there is a problem within the hotel. A manager might also have an issue with a guest that requires their personal attention. These things usually happen rarely, but a manager must be prepared for these events. I would like to keep this option open for myself as a career, as I think it would suit me. A hotel is a complex business with many different departments such as reception, housekeeping, catering, maintenance, etc. As a manager, it is their duty to ensure that the hotel runs as efficiently as possible..