-
Essay / cim - 1682
Boje (1995) studied Walt Disney World and organization-based historical narratives. Historical accounts reveal a darker side to the organization, compared to the “artful and managed construction of Disney” (Boje, 1995: 997). Walt Disney described the organization as "one big, big happy family", however, this is falsely portrayed since Boje revealed that Walt Disney was an authoritative figure who "rarely allowed any voice other than his own to be heard » (1995: 1020). . One famous account painted a negative picture of work at Disney World, when 1,000 workers protested working conditions, due to "unfair wages, poor working conditions, and a parochial code of behavior" (1995:1014 ). In order to maintain the company's positive image, Walt fired 20 strikers in an attempt to scare other workers; this had a negative effect on employee engagement. This strike is not recorded in official Walt Disney World documents, which highlight the dominant role Walt Disney played in silencing employee voices. Hiley (2004) argues that organizations exclude the voice of certain individuals, allowing them to maintain the idealized identity of the organization. However, communication about organizational change must be polyphonic (Langer and Thorup, 2006); where the voice of all employees is heard. By facilitating and coordinating the voices of all employees in a harmonious environment, it enables a positive change process because all employees are involved. By adopting a hegemonic narrative, organizations create an “invisible prison for those subjected to it, which restricts their ability to express alternative narratives to define their existence” (Browns and Humphreys, 2003: 137-138), hence the 'ideal. the reality is in the middle of the paper. ......ization can be revealed, compared to the idealized representation of the organization from the perspective of corporate stories. Stories have always been a part of human life, it is an important means by which we make sense of situations, and so it is questionable to what extent storytelling can be ignored within organizations. Through storytelling, a connection between management and employees can be established, leading to increased levels of motivation and engagement which, in turn, will enable the organization to implement changes without resistance due to employees' sense of engagement in the organization, which will lead to greater employee motivation having an impact on higher levels. productivity. Concluding stories from employees and organizations provides insight into how individuals make sense of their world, through which complex identities can be explored..