Quality Management System1.1 Quality Policy (in accordance with ISO 9001:2008 requirements)NAB (National Australia Bank), one of the four largest financial institutions in Australia in terms of market capitalization and customers, has been chosen as an example for which the following quality policy is written. The objective of NAB is to • Strengthen their relationship with customers and increase their satisfaction • Provide world-class banking services • Ensure security of customer assets and maintain a degree of trust in the minds of customers. To ensure that these objectives are achieved and quality is maintained in our services to clients, the following key activities will be followed: • We will provide clients with the latest technology (i.e. hardware and software) used in the field banking and keep our employees updated with the latest trends in the banking sector and train them whenever necessary. • We will follow a clear communication approach with the customers i.e. keep them well informed, present them with appropriate recommendations , etc.• We will maintain a proper communication process within bank employees and with customers in the form of feedback and complaints.• We will ensure that customer deposits are secure and protected with state-of-the-art security technologies. tip.• We will appoint a manager for the implementation, monitoring and reporting of various tasks related to quality improvement.1.2 StakeholdersIn the bank, the following stakeholders are identified: Need(s) of the stakeholders Process to meet needs1. Customer • Reliability • Quality of service • Range of services • Securing transactions • Improving risk management strategies. • ...... middle of paper ......ety ManagementTask 3 (10 points): Management of Occupational Health and Safety System (OHSMS) / AS 4801:2001. Complete the following tasks using the example of a “university” whose operations are based in Australia.3. 1: Determine at least 5 to 6 legislations and their specific sections applicable to this type of operations. Legislations may include both generic and specific legislations as well as federal or state laws and regulations (approximately one page which should include a brief description of what is mentioned in the specific sections).3. 2: Describe at least 10 risks to the company's operations in accordance with AS/NZS 4801 (approximately one page).3. 3: Develop a risk assessment table and assess all risks identified in point 3.2 (approximately one page).3. 4: Describe at least 2 actions for all risks identified in 3.2 (approximately one page).