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Essay / Performance measurement in logistics operations
1. IntroductionDue to the increasing pitch of performance required by today's emulator environment, performance measurement and monitoring, as a subject, is attracting increasing interest in various fields, especially in the area of logistics operations. Explicit performance measures provide a common basis for decision-making in businesses. For performance measurement in logistics operations, key performance indicators are applied. “Key performance indicators, also called KPIs or key success indicators (KSI), help an organization define and measure progress toward achieving organizational goals (John Reh, 2012). » Among the many different KPIs, there has always been confusion over which and how many to use. The application of the different KPIs now turns out to be contextual: the "Key" in the name KPI indicates that only a few areas that are meaningful and directly related to the main objective of the company should be concerned. The objectives of using KPIs in the industry are to optimize logistics processes as well as to build sustainable and environmentally friendly logistics systems (Kumar S, 2013). In addition, the quantity of existing KPIs is excessively large since all existing performance in companies needs to be measured. As noted earlier, separate KPIs are used in individual environments. The document systematically introduces the concept of KPIs for logistics operations and provides 3 examples of performance measures using specific KPIs in different environments. The aim of this article is to demonstrate how the use of KPIs can differ in individual cases and what lessons can be learned.Performance measurement in humanitarian logisticsWith the increase...... middle of article ......warehouse vision and management – a literature review and framework. In Euroma International Conference (pp. 19-22). Kumar S, S. (April 11, 2013). Are you measuring the right metrics to optimize logistics processes? . Retrieved May 1, 2014 from http://www.genpact.com/docs/resource-/are-you-measuring-the-right-metrics-to-optimize-logistic-processesLai, KH, Ngai, EWT and Cheng, TCE (2002). Metrics for evaluating supply chain performance in transportation logistics. Transportation Research Part E: Journal of Logistics and Transportation, 38(6), 439-456.Lee, H.L. (2000). Creating value through supply chain integration. Supply Chain Management Review, 4(4), 30-36. Van Der Vorst, H., Engels, R.C., Meeus, W., Deković, M. and Van Leeuwe, J. (2005). The role of alcohol-specific socialization in adolescent drinking behavior. Dependence, 100(10), 1464-1476.