Child Protection Services under the Department of Social Services are committed to the principle of equality in employment and opportunity , and this can be seen through the diversity of their workforce. The agency not only serves people from different backgrounds, but also works with employees of diverse backgrounds, ethnicities, and nationalities, to name a few. However, while the need to embrace diversity is important to the organization, it can also have a significant impact on government regulations and the cultural context around performance management and employee relations. For example, according to Palk, the impact of cultural diversity on performance management can create "ambitious goal setting that involves high risk taking and the need for arbitration to resolve grievances on the basis of “a recognized union contract” (Yongsun, 2011). Staff Recruitment and Hiring Practices Child Protective Services (CPS), whose goal is to prevent and end child abuse, is always seeking social workers based on merit principles to assess the risk and