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Essay / Dell IT Strategy - 1587
Dell IT StrategyGlobal businesses play an important role in the business environment as they connect their businesses across the world. A good example of a global company is Dell Inc., an American computer hardware company headquartered in Austin, Texas, that develops, manufactures, sells and supports a wide range of personal computers, servers, peripherals data storage, network switches, personal digital systems. assistants (PDAs), software, computer peripherals, etc. They design, build and customize products and services to satisfy a range of customer requirements: from the server, storage and Premier services needs of the world's largest enterprises to those of consumers at home. According to the 2006 Fortune 500 list, Dell ranks 25th among companies in the United States in terms of revenue. Dell Inc. realized that the most effective path to the customer is through a direct relationship, without middlemen who could add confusion and costs. . Through the power of their direct model and team of talented people, they are able to provide their customers with high-quality, relevant technology, custom systems, superior service and support, and easy-to-purchase products and services. and use.HISTORICAL REPORTDell Inc, was founded as "PC's Limited" in 1984 by Michael Dell, while he was still a student at the University of Texas at Austin, with only $1,000. From Michael Dell's off-campus dorm at the Dobie Center, the startup aimed to sell IBM-compatible computers built from OEM components. Michael Dell began his business with the belief that by selling personal computer systems directly to customers, PC's Limited could better understand customer needs and provide the most effective computing solutions to meet those needs. That year, the company became the first in the industry to sell custom computers directly to end users, bypassing the dominant system of using computer resellers to sell mass-produced computers. In 1985, the company produced (in China) the first computer of its own design (the “Turbo PC”). In 1986, Dell unveiled the industry's highest-performance computer, pioneered the industry's first thirty-day money-back guarantee, and offered the industry's first on-site service program. In 1987, PC's Limited established its first on-site service programs to compensate for the lack of local retailers willing to act as service centers. Additionally, the company established its first operations in the United Kingdom; eleven more international operations followed over the next four years. In June 1988, Dell's market capitalization increased by $30 million to $80 million since its IPO of 3.