A hospital is a difficult place to manage because there are so many aspects to manage. There are many types of doctors and nurses, as well as many services in this type of facility. Patients come in a wide variety of illnesses, needs, colors, sizes, personalities and beliefs. Not to mention, with all the equipment, devices, and people coming and going, a hospital can feel like a small town in itself. This is why it will take a group effort, open communication and positive reinforcement to make everything go well. I will approach this case study by identifying each problem, recommend a suitable solution for each problem, and give a reason for each solution. The first problem starts at the top where stakeholder groups have different interpretations of the mission statement. This makes it difficult to determine how many of our stakeholders realize or understand the differences between ethics, laws, beliefs, oaths, etc. The American Heritage Dictionary describes ethics as the study of the general nature of morality and specific moral choices. In the same way, the definition of laws corresponds to rules of conduct established by custom, agreement or authority. Beliefs are also explained as being a conviction or an opinion. Finally, oaths are formal promises to fulfill a commitment, often calling on God as witness. If they understand, how many accept that we draw our value lines at various times when it comes to applying these basic rules? This problem could be resolved if the CEO called a meeting of the stakeholder groups and discussed the mission statement, distinguishing policy definitions based on what benefits the hospital, not his own interpretation of the way in which they apply, as a start to involving everyone. same page. It is important that everyone works together respectfully and that the CEO has his support. Some patients refuse to receive certain medical services and some staff refuse to provide certain services. In both cases, they feel that medical intervention may go too far and conflict with their religious beliefs or personal moral convictions. The hospital cannot force patients to use medical services, but we can control employees. Patients will be advised to follow the recommended medical service and if they refuse, it will be their choice. No employee should be allowed to act on their own beliefs.