Table of ContentsIntroductionOnline Shopping PanicAdvantages of Online ShoppingDisadvantages of Online ShoppingConclusionIntroductionOnline shopping involves purchasing products and services over the Internet in the comfort of your home. It has been around for many years but has grown rapidly during the pandemic. People's lives have changed dramatically since the pandemic, almost every aspect of our lives has become just a click away due to lockdowns and business closures. Businesses offered online shopping and people rushed there to continue their daily lives normally. This seems like an easy and convenient option for purchasing your essentials during the lockdown, such as household items, electronics, sports equipment, office and school supplies, and food, but it has its drawbacks. As everyone around the world responds to Covid-19 in their own way, consumers rely on the digital world and businesses have therefore had to adapt their strategies to meet everyone's needs. Online shopping has revolutionized the world of business and technology in times like these, online panic buying has come to those who need to stock up on items, it has benefits for businesses and consumers, as well as inconveniences. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get the original essay Online Shopping Panic Many humans respond to the crisis in different ways. During the pandemic, people are overstocking on certain products to try to think they have some control. for something. Due to the pandemic, the panic has shifted to online stores. We purchased many medical supplies and household items such as masks, hand sanitizer, bread and more through online stores to reduce the risk of catching the virus. Psychologist Paul Marsden believes that people panic to meet their psychological needs. There is autonomy, which is the need to feel in control of all one's actions, relationship, which is the need to feel that what one does is for one's own good and that of one's own family, and there is has the skill, which is the need to feel that. you are making the right choice. Seeing others shop every aisle allows people to feel the need to get involved in things like increasing shortages of certain products. The media has a big influence on panic, seeing photos and videos of empty shelves shows how people only look out for themselves, so others start panicking to combat the need to have certain necessary products that are out of stock. of seconds. Peer influence can also play an important role in panic buying, as purchasing decisions are influenced by friends and family. This can happen by hearing what peers are doing for supplies that worries you. Online shopping brings mental comfort with just a click of a button, so it has many benefits.Benefits of Online ShoppingDuring the pandemic, some business adjustments are necessary to benefit businesses and their customers. Online shopping is a very beneficial strategy that has been introduced into our world by technology, it has never been more convenient to shop than today, it keeps everyone safe. Businesses have many advantages when it comes to online shopping. One ofThe main benefits of online shopping is that it allows small businesses to thrive in times like these. Online shopping has helped them earn at least their normal income through this service. Customer data is an advantage for businesses to see who their customers are and connect with them to build more relationships. Having a larger customer base allows businesses to make more profits since they are no longer limited to customers in their physical location, they can sell their products and services that they offer to online buyers across the country or even in the world. When selling online, the business is open day and night, allowing customers from different locations to purchase products when other customers are sleeping so automation ensures sales continue. It's easier to increase inventory when there's no need to pay rent if everything needed can be in one place without paying for floor space. Many companies are offering their services online, such as gym memberships or reservation systems, as well as restaurants, to keep everyone safe. Finally, getting product reviews through online services and social media can promote business growth. There are many benefits to customers buying online. As convenient as it is, there are no long queues to pay, reviews can encourage customers to buy the product, there is no pressure to buy products at a certain time and notifications inform customers when there are sales. Consumers have a wide variety of products available to them when looking for a certain niche product. Doing a more thorough search online will make finding this product much easier than moving from place to place worrying about the time you might waste as well as the virus. . As getting product reviews benefits the business, it also benefits the customer. With online shopping, products display customer reviews to show top-rated products, which not only trains customers to become smarter shoppers but also saves money. As simple and useful as all of this is, which brings me to my next point about the downsides of online shopping and Covid. Disadvantages of Online Shopping Online shopping is not as glamorous and relaxing as it seems, it has its negative aspects which have peaked during this period. the pandemic. Businesses face many problems in times like these. Communicating with customers can be difficult because most websites have automated chat boxes, so resolving customer issues can be more difficult and time-consuming than face-to-face. Businesses could lose a lot of profits due to potential customers' lack of confidence in purchasing from new businesses that have gone online. Some customers feel insecure when accessing payment methods when purchasing and would rather take risks than be uncomfortable. their own home just for something as simple as shopping. Another major drawback is that many seasonal clothing items are still in stock, which could be harder to sell, which could result in the company having so much stock that they would be too overwhelmed and not be able to sell it . Finally, during the pandemic, businesses may fail to meet certain customer expectations. This is particularly difficult because the pandemic has-19.